Fig. 2
![Fig. 2](http://media.springernature.com/full/springer-static/image/art%3A10.1186%2Fs12906-017-1691-6/MediaObjects/12906_2017_1691_Fig2_HTML.gif)
Final selected structural model with path coefficients. Service quality = facilities and environment, service procedures, physician, nurse, and administrative personnel
Final selected structural model with path coefficients. Service quality = facilities and environment, service procedures, physician, nurse, and administrative personnel