Table 4 Consultation and Relational Empathy (CARE) measure
From: Integrative medicine primary care: assessing the practice model through patients’ experiences
Practitioner empathy questions | Mean (SD) |
|---|---|
How was the practitioner at… | |
1. Making you feel at ease | 4.81 (.40) |
2. Letting you tell your story | 4.78 (.46) |
3. Really listening | 4.71 (.70) |
4. Being interested in you as a whole person | 4.59 (.75) |
5. Fully understanding your concerns | 4.61 (.80) |
6. Showing care and compassion | 4.73 (.53) |
7. Being positive | 4.85 (.46) |
8. Explaining things clearly | 4.69 (.70) |
9. Helping you to take control | 4.60 (.70) |
10. Making a plan of action with you | 4.51 (.66) |
Total CARE score (range 10–50) | 46.8 (5.3) |