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Table 3 Respondents’ practice towards pharmaceutical service (N = 280)

From: Community pharmacists’ perceptions about pharmaceutical service of over-the-counter traditional Chinese medicine: a survey study in Harbin of China

  n(%) Educ-ation Certif-icate WM workl-oad
  Never Only upon consum-ers’ request-s Whene-ver necessa-ry As frequ-ent as possi-ble To all consu-mers P P P
How often would you find out all the medicines taken by patients? 21 (7.5) 61 (21.8) 77 (27.5) 71 (25.4) 50 (17.9) .000* .000* .000*
How often would you recommend suitable OTC TCM to consumers? 15 (5.4) 79 (28.2) 95 (33.9) 58 (20.7) 33 (11.8) .057 .000* .018*
How often would you re-direct consumers to the right OTC TCM? 17 (6.1) 75 (26.8) 84 (30.0) 60 (21.4) 44 (15.7) .002* .000* .006*
How often would you remind consumers of possible OTC TCM adverse reactions? 18 (6.4) 60 (21.4) 79 (28.2) 67 (23.9) 56 (20.0) .002* .000* .009*
  1. * P <0.05